I guess there are bitches in every workplace. I was hoping it’d be different in Lululemon but, alas, this is not the case. I was so pissed off yesterday because these 2 siblings I have to work with ganged up on me. One of the things they teach us during training is that we should be open to give and receive feedback from our co-workers. I certainly appreciate all the feedback I get from the staff about my performance on the floor. I thought giving a little feedback would be appreciated as well. Apparently, I was wrong.
I work with these two siblings, Susie and Jeanette. Susie was hired the same time I was, while Jeanette has been with the store longer. While Susie and I were working the pantwall yesterday, Susie went to “educate” a customer. Susie is wonderful at “educating”. She is smart, or at least I thought she was, and outgoing. She had a little slip up while explaining to a guest about what pant to use for pilates. As she was telling the guest about pilates, she mentioned that pilates is “high impact”. This is, of course, wrong. High impact exercise can be defined as any activity where both feet leave the ground at the same time. This is not pilates. After she finished with the customer, and returned to put away pants with me, I thought it best to mention that she should be careful because pilates is not “high impact”. She tried to argue with me about this and I tried to be nice and suggested that maybe she meant “high intensity”. Her sister comes along, hears our conversation and butts in. They both started arguing with me that pilates is high impact. Then when they couldn’t win this arguement, they shifted to “it doesn’t matter because the customer wouldn’t know the difference”. I argued that we shouldn’t give our guests the wrong information. They went back to it didn’t matter because Susie was doing a good job educating. I finally tried to end it with Susie does a great job and I just wanted to make sure the proper information is being given to the guests. They brushed me off.
I had so much more to say but I couldn’t just blurt it out. I’m the newbie here. I can’t bitch someone out in my first week. It took a couple of months before I confronted co-workers in Banana Republic. This wouldn’t have happened in the Philippines. I would’ve just said what’s on my mind and that’d be the end of that. I miss Manila.
Little by little the politics of working for Lululemon will slowly creep out and I’ll learn how to work it. I wish people could just be happy.